Code Compliance
...the life of an Inspection
IPS mobile & desktop tools
Hansen
Username
Password
Geographical Information System (GIS) tools
Workforce
Username
Password
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Geographical Information System(GIS) tools
Survey
Username
Password
Internet access inside/outside the building
Press the home button
Password given
Mobile
Username
Password
Pin
Tablet
Login
Username
Password
Laptop
Connect to the building network
-Login
-Username
-Password
- Via ethernet cable
- Update/ change password at the building
- Sync devices
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Radio
Radio number#
channels
Main
TAC
911 button
1. Inspection request received by 311.CodeEnforce@dekalbcountyga.gov, DAR(Hansen), Workforce
2. Drive to site of potential violation
3. Does a violation exist?
4. Violation exist a) snapshot address, b) snap shot violation(s),
5. Upload inspection snapshots, and documentation via the Survey application.
6. No violation - pass/close documented as no case by administrative staff
7. Submit all/ final paper work to administrative staff
Inspection request received by 311.Code Enforce, DAR, Workforce ,Hansen
2. *Accept photo of violation from citizen via email/mobile
3. Does a violation exists?
4. Violation exist a) snapshot address, b) snap shot all violation(s),
5. Upload inspection snapshots, and documentation via the Survey application.
6. No violation - Upload snapshots documented as no case/pass close by administrative staff
7. Submit all/ final paper work to administrative staff
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Onsite inspection process
Virtual inspection process
Property Inspection
Requests
Property Inspection Assignment
Property Inspection by type
Channels
1. 311 Division (citizens) - 404/687-3700
1. CodeEnforce@dekalbcountyga.gov (Open Record Requests/ORR)
2. Supervisor
3. Director
4. Leadership team
5. County Internal departments
6. Board of Commissioners
7. CEO office
1. 311 Division
2. Workforce application
3. Hansen application (automatic if assigned by area)
4. Daily Activity Report(DAR)/Supervisor
5. Priority inspection
1. Normal - inspected within 72 hours
2. Priority - inspected next day
3. Reinspection ( officer revisits property to document compliance/ non-compliance)
4. Court inspection (inspection documentation 1-3 days before court date)
5. Sweep inspection ( Inspection of numerous property units by a group of officers)
1. Normal Inspection
step 1 A (service request number# -admin) accommodates the assigned inspecting officer
step 2. Officer inspects property for all /any property violations
step 3. Officer confirms if a property violation exists?
step 3a. Yes a violation exists
step 4. Officer submits inspection results to admin
step 5. Admin documents inspection results in the Hansen application
step 6 A case is opened and case number# is generated by the Hansen application)
Note: The follow up (to compliance) inspection(s) will generate inspection numbers# per officer visit
step 7. Identify the violation by written description
step 8. Identify the violation by code section i.e. 18-9.B
step 9. Assess level of severity of property violation
step 9a. Warning notice, b) final notice of violation, c) extension, d) court summons (citation)
step10. If a violation does not exist -
step 10a. Submit results to Admin
step 11. No case/pass close is displayed in the Hansen application
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2. Priority inspection
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step 1. Inspection conducted the next day
step 2. Initial inspecting officer will inspect to pass/close/ closure of the case
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3. Court Inspection
step 1. Normal reinspection procedure
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4. Sweep inspection
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step 1. Ten percent (10%) of property inspected by team of officers.
step 2. Officers upload photos via the Hansen attachment and submit photos of inspection to team lead.
step 3. Team lead submits inspection results to assigned administrative staff
step 3 Team lead prepares presentation for court .
Property inspection process
Property Inspection by Teams
Residential/Commercial
Single inspection
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Business Corridor
Single inspection
Sweep inspection/ more than 1 officer
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Apartment/Multi-family/Hotel Motel
Single inspection
Sweep inspection
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Sign sweeps (public right of ways)
Pull illegal signs
Transport illegal signs to the Sanitation landfill
Bring weight receipt to supervisor for documentation
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Abatement/ Inrem /Demolition (Uninhabitable properties, vacant, unsecured property)
Note: Owner held accountable via legal proceedings
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Administrative Operations
Process Property Inspection 'results'
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Service request# (i.e. #15856) - initiate inspection from the Hansen application for potential property violation (administrative staff is emailed, radio)
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Case # (non-compliance) - property is not in compliance
No case (compliance) - Property is in compliance; No violation exists
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Reinspection# - follow up inspections to document compliance
Warning Notice - Property violations exist
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Final Notice of Violation (fnov)
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Extension - Approved only by officer for a maximum of 15 days to correct the property violation;; A photo license from the property owner is required.
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Court Summons
Court Summons inspection
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Court date: Property owner 'no show'
Court reset date required
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other
Certified mail
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TLO - property owner research application
Personal/email/virtual
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Survey application
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Transfer officer inspection results from the Survey application to the Hansen application
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1. Hansen (aka IPS / INFOR) - https://dekalbga-ips01.cloud.infor.com/IPSPROD/
Database for Code Compliance Administration inspections
Cloud based
3. Establish user id
4. Establish password
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2. Geographical Information Systems - arcgis.com
Cloud based
2. Workforce - Database of inspection assignments assigned by officer
3. Survey - Database of completed inspections uploaded by officers
4. Establish user id
5. Establish password
Transunion TLOxp - tlo.com
Cloud based
4. Transunion - Advanced property owner and associated people search
4a Activate the TLO account
step 1. Establish userid
step 2. Establish password
step 3. Choose GLBA 5
step 4. Choose DPPA 4
5. The Registry- https://registry.myfivepoint.com/dekalb/propregistry/ - vacant property
Cloud based
$100 is the charge to register vacant property in the county
5a. Establish user id
6. Establish password
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