IPS mobile & desktop tools

Hansen

Username 

Password

3 Applications

Geographical Information System (GIS) tools

Workforce

Username

Password

Geographical Information System(GIS) tools 

Survey

Username

Password

1 Internet mifi
Internet access inside/outside the building
Press the home button
Password given
4 Devices

Mobile

Username

Password

Pin 

Tablet

Login

Username

Password

Laptop

Connect to the building network

-Login

-Username

-Password

- Via ethernet cable

- Update/ change password at the building

- Sync devices 

Radio

Radio number#

channels

Main

TAC

911 button

6 Step - Property Inspection Process

1. Inspection request received by 311.CodeEnforce@dekalbcountyga.gov, DAR(Hansen), Workforce 

2. Drive to site of potential violation

3. Does a violation exist?

4. Violation exist a) snapshot address, b) snap shot violation(s), 

5. Upload inspection snapshots, and documentation via the Survey application.

6. No violation - pass/close documented as no case by administrative staff

7. Submit all/ final paper work to administrative staff

Inspection request received by 311.Code Enforce, DAR, Workforce ,Hansen

2. *Accept photo of violation from citizen via email/mobile 

3. Does a violation exists?

4. Violation exist a) snapshot address, b) snap shot all violation(s),

5. Upload inspection snapshots, and documentation via the Survey application.

6. No violation - Upload snapshots documented as no case/pass close by administrative staff

7. Submit all/ final paper work to administrative staff

Onsite inspection process
Virtual inspection process
On site
Virtual
1
2
3
4

Property Inspection

Requests

Property Inspection Assignment

Property Inspection by type

 

Channels

1. 311 Division (citizens) - 404/687-3700

1. CodeEnforce@dekalbcountyga.gov (Open Record Requests/ORR)

2. Supervisor

3. Director

4. Leadership team

5. County Internal departments

6. Board of Commissioners

7. CEO office

1. 311 Division

2. Workforce application

3. Hansen application (automatic if assigned by area)

4. Daily Activity Report(DAR)/Supervisor

5. Priority inspection

      

 1. Normal - inspected within 72 hours

 2. Priority - inspected next day

 3. Reinspection ( officer revisits property to document compliance/ non-compliance)

 4. Court inspection (inspection documentation 1-3 days before court date)

 5. Sweep inspection ( Inspection of numerous property units by a group of officers)

 

 

1. Normal Inspection

step 1 A (service request number# -admin) accommodates the assigned inspecting officer 

step 2. Officer inspects property for all /any property violations

step 3. Officer confirms if a property violation exists?

step 3a. Yes a violation exists

step 4. Officer submits inspection results to admin

step 5. Admin documents inspection results in the Hansen application

step 6 A case is opened and case number# is generated by the Hansen application) 

Note:  The follow up (to compliance) inspection(s) will generate inspection numbers# per officer visit

step 7. Identify the violation by written description

step 8. Identify the violation by code section i.e. 18-9.B

step 9. Assess level of severity of property violation

step 9a. Warning notice, b) final notice of violation, c) extension, d) court summons (citation)

step10. If a violation does not exist -

step 10a. Submit results to Admin

step 11. No case/pass close is displayed in the Hansen application 

2. Priority inspection 

step 1. Inspection conducted the next day

step 2. Initial inspecting officer will inspect to pass/close/ closure of the case

 3. Court Inspection

 

step 1. Normal reinspection procedure

 4. Sweep inspection

step 1. Ten percent  (10%)  of property inspected by team of officers.

step 2. Officers upload photos via the Hansen attachment and submit photos                                            of inspection to team lead.

step 3. Team lead submits inspection results to assigned administrative staff

step 3 Team lead prepares presentation for court .

 

property inspection.jpg

Property inspection process 

Inspection points
5

Property Inspection by Teams 

Residential/Commercial

Single inspection

Business Corridor

Single inspection

Sweep inspection/ more than 1 officer

Apartment/Multi-family/Hotel Motel

Single inspection

Sweep inspection

Sign sweeps (public right of ways)

Pull illegal signs

Transport illegal signs to the Sanitation  landfill

Bring weight receipt to supervisor for documentation

Abatement/ Inrem /Demolition (Uninhabitable properties,                  vacant, unsecured property

Note: Owner held accountable via legal proceedings

Inspection results generate Administrative results/ transactions
6

Administrative Operations

Process Property Inspection 'results' 

Service request# (i.e. #15856) - initiate inspection from the Hansen application for potential property violation (administrative staff is emailed, radio)

Case # (non-compliance) - property is not in compliance

No case (compliance) - Property is in compliance; No violation exists 

Reinspection# - follow up inspections to document compliance

 

Warning Notice - Property violations exist

Final Notice of Violation (fnov) 

Extension - Approved only by officer for a maximum of 15 days to correct the property violation;; A photo license from the property owner is required. 

Court Summons 

 

Court Summons inspection

Court date: Property owner 'no show'

Court reset date required

other

Certified mail 

TLO - property owner research application

                   

Personal/email/virtual

Survey application

Transfer officer inspection results from the Survey application to the Hansen application

3 Devices

Mobile

Username

Password

Pin 

Radio

Radio number#

channels

Main

TAC

911 button

Laptop

Connect to the building network

-Login

-Username

-Password

- Via ethernet cable

- Update/ change password at the building

- Sync devices 

5 Applications

1. Hansen (aka IPS / INFOR) - https://dekalbga-ips01.cloud.infor.com/IPSPROD/

 Database for Code Compliance Administration inspections

Cloud based

3. Establish user id

4. Establish password

2. Geographical Information Systems - arcgis.com 

Cloud based

2. Workforce - Database of inspection assignments assigned by officer

3. Survey - Database of completed inspections uploaded by officers 

4. Establish user id

5. Establish password

Transunion TLOxp - tlo.com

Cloud based

4. Transunion - Advanced property owner and associated people search

4a Activate the TLO account

step 1. Establish userid

step 2. Establish password

step 3. Choose GLBA 5

step 4. Choose DPPA 4 

5. The Registryhttps://registry.myfivepoint.com/dekalb/propregistry/ - vacant property

Cloud based

$100 is the charge to register vacant property in the county

5a. Establish user id

6. Establish password